Privacy Policy

Effective Date: [4/02/2025]

Introduction

Welcome to AM Locks. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from you in several ways:

Contact Information: When you contact us via our contact form, email, or phone, we may collect your name, email address, phone number, and any other information you provide.
Cookies and Tracking Technologies: Our website uses cookies to enhance your experience. These cookies collect non-personal information such as your IP address, browser type, and browsing activity.
Transaction Information: If you make a booking, we may collect billing information, delivery address, and payment details (processed through a secure third-party payment processor).
2. How We Use Your Information

We use the personal data we collect for the following purposes:

To provide services and respond to inquiries or requests.
To process transactions and services.
To improve our website, services, and customer experience.
To comply with legal obligations or as required by law enforcement.
3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have consented to our processing of your personal data, for example, by submitting a contact form or subscribing to our newsletter.
Contractual Necessity: We need to process your data to fulfil a contract or transaction with you.
Legal Obligation: We may process personal data to comply with legal requirements, such as responding to requests from authorities.
Legitimate Interests: We may use your personal data for purposes that align with our legitimate business interests, such as improving our website and services.
4. Data Retention

We will retain your personal data for no longer than is necessary for the purposes for which it was collected, including to comply with any legal, accounting, or reporting obligations.

5. Sharing Your Data

We do not share, sell, or rent your personal data to third parties except in the following circumstances:

Service Providers: We may share your data with trusted third-party providers who assist us in operating our website, conducting business, or providing services to you. These service providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your personal data if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.
6. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure the security of any information you transmit to us.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete data.
Erasure: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
Restriction of Processing: You have the right to request that we limit the processing of your data in certain circumstances.
Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to the processing of your data for direct marketing purposes or other legitimate interests.
To exercise any of these rights, please contact us using the details provided below.

8. International Data Transfers

We do not transfer your personal data outside the UK or European Economic Area (EEA). If this changes in the future, we will ensure that your data is protected in accordance with UK GDPR.

9. Cookies

Our website uses cookies to improve user experience. A cookie is a small file stored on your device that helps us recognize your preferences, personalize content, and analyse web traffic.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

AM Locks
Phone: 07990594690
Address: 57 Spinkhill Avenue Sheffield